Shipping & Returns
Thank you for choosing Akash Graphics for your printing needs. To ensure a smooth experience, please read our Shipping and Returns Policy outlined below.
Shipping Policy
1. Processing Time:
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Orders are processed within [X] business days after payment is received. Please note that processing times may vary based on the complexity and size of the order.
2. Shipping Methods:
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We offer various shipping methods, including standard and expedited options. The shipping method selected will determine the delivery timeframe.
3. Shipping Costs:
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Shipping costs are calculated based on the weight, size, and destination of the package. The total shipping cost will be displayed during the checkout process.
4. Tracking Information:
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Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the status of your shipment online.
5. International Shipping:
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We offer international shipping. Please note that customs duties and taxes may apply, and customers are responsible for any additional charges imposed by their country's customs authorities.
Return & Exchange Policy
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We strive to provide high-quality printing services, and your satisfaction is our priority. If you receive a damaged or incorrect product, please contact us within [X] days of receiving your order to initiate the return process.
2. Return Authorization:
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Contact our customer service team at [Email Address] or [Phone Number] to obtain a Return Authorization (RA) number before returning any items. Returns without an RA number may not be accepted.
3. Condition of Returned Items:
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Returned items must be in their original condition, unused, and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.
4. Refund Process:
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Once we receive and inspect the returned items, we will process the refund within [X] business days. Refunds will be issued to the original payment method.
5. Return Shipping:
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Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or the product is damaged.
Contact Information:
For any questions or concerns regarding shipping and returns, please contact our customer service team at sales@akashgraphics.in or +91 8587033595.